New Parts

PROVIDING NEW PARTS FOR THE LIFETIME OF YOUR OKUMA MACHINE

At Okuma, we have a “zero obsolescence” policy; that means we provide parts for every Okuma machine tool we’ve ever made. Our extensive global inventory enables us to achieve a service parts fill rate greater than 95%, meaning the OEM-Certified part you need is on hand and ready for delivery. In fact, between our North Carolina headquarters and our local distributor network, we can often get a part delivered to you within a day or sooner.

At the heart of this promise is our exclusive Q24 service. Through a partnership with FedEx we can offer global door-to-door emergency parts shipping. Your distributor finds the part you need and arranges to have it shipped directly to you—which includes having the part clear customs in flight. That, coupled with Okuma’s vast distribution network and experienced service technicians, leads to faster repairs so your machine is up and running as soon as possible.

When it comes to new parts, Okuma offers:

  • $200 million parts inventory worldwide
  • $60 million in inventory in the Americas
  • $40 million parts inventory at Okuma HQ in North Carolina
  • $20 million North America distributor parts inventory
  • 24-hour global inventory look-up and 24/7/365 support
  • Q24 global door-to-door emergency parts shipping
  • Large supply chain
  • Parts support for every Okuma CNC machine ever made
  • One-year warranty on all parts
  • On-site machine shop for quick parts turnaround
  • OEM-Certified spare parts, which maintain your machine’s performance without the compromises typically associated with third party suppliers

Request a Part For Your Okuma

PEACE OF MIND WITH OEM-CERTIFIED PARTS

Our $200 million global inventory puts the right part in your hands when you need it.